APPOINTMENTS
HIRE YOUR PHOTOGRAPHER
Scheduling a photo shoot with Assayag Media Group is easy. To request an appointment, please fill out our contact form. Our last appointment time of the day is between 3pm and 4pm. Appointments after 5pm are reserved for twilight photo sessions only.
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Appointment times are available 7 days a week Monday through Sunday.
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Weekend photo sessions are available on a limited basis.
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All appointments are on a first come first serve basis.
OPTIMUM SUNLIGHT
For adequate sunlight on the front exterior of your home, we recommend the following:
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East Facing Homes: We recommend a morning appointment.
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South Facing Homes: We recommend a morning or afternoon appointment.
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West Facing Homes: We recommend an afternoon appointment.
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North Facing Homes: Please contact us to discuss your options.
PHOTO SESSIONS
Because we shoot multiple homes each day, it is important that your property is “photo-ready” when we arrive. In order to service all of our clients in a professional manner, your appointment includes a specific block of time for your photo session. Please review our tips on how to prepare the home for your photo shoot.
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Your home will be shot as-is.
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Please have the home photo-ready when we arrive.
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We do not provide any cleaning, moving, or staging services.
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Failure to have your home photo-ready may impact the number of photographs taken.
FOR BEST RESULTS
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Please have your home cleaned, prepped and staged prior to your shoot.
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Please communicate any special shot or edit requests to us prior to your shoot.
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Please review our home preparation tips.
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Do not schedule any other workers at the same time of your photo shoot.
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Do not hold an "open house" during your photo session.
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Arrive early for your appointment to make sure the home is photo-ready.
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Please allow our photographers to begin working immediately, once they arrive.
PAYMENT
Once your photo session is complete we will email you an electronic invoice that can be paid online with any major credit card. Payment must be received in full before your photos are delivered. We accept cash, credit cards, Venmo, Zelle or checks.
TRAVEL FEES
Assayag Media Group offers real estate photography in Orange County via our local service area. Our local service area includes all properties that are located less than 30 miles from Irvine. Properties located outside our local service area will incur a travel fee and will need to meet a minimum purchase amount. Some services may not be available outside our local service area. Travel fees are calculated via Google Maps and are based on the distance from Irvine, CA 92612 to the client’s property.
CANCELLATIONS & RESCHEDULING
If you need to cancel or reschedule your appointment, we request at least 48 hours notice via our contact form on this website. You will receive a cancellation confirmation email from us within 24 hours. If you do not receive a cancellation confirmation email from us, that means we did not receive your cancellation request and your appointment is still reserved. Please call us immediately. If you give less than 24 hours notice, you will be charged a $75.00 cancellation fee. There is no cancellation fee for rescheduling your shoot due to rain. If you repeatedly cancel or reschedule appointments, we will require a $100.00 non-refundable security deposit to reserve your next photo shoot.
NO SHOWS / LATE SHOWS / SCRAP SHOOT
If you do not show up for your appointment or if you show up so late that the shoot has to be cancelled, you will be charged a $150.00 trip fee that must be paid in full before we can reschedule another shoot. If we arrive at the property and are unable to photograph the home due to lack of electricity, lack of interior access or other issues, the shoot will be cancelled and you will be charged a $150.00 scrap shoot fee that must be paid in full before we can schedule another shoot for you.
RESHOOTS
Any return trip to the property for reshoots will incur a fee. The minimum reshoot fee is $200.00. In order to avoid a reshoot:
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1. Please be sure your property is “photo-ready.”
2. Make sure weather conditions are to your liking.
3. Please communicate any specific shot requests to us prior to your appointment.​
DELIVERY TIMES
After payment has been received in full, photos are typically delivered in one to two business days via electronic download. Delivery times for all other services is typically two to five business days. A delay in payment will delay the processing and delivery of your images. If you have specific delivery requirements, please contact us prior to scheduling your photo session.
